Ridiculous

After using the desktop Anki with great pleasure for a year, I decided to splurge for the new AnkiMobile for my iPhone.

I am going on a business trip tomorrow, and Im unhappy to report that Ive wasted two fruitless hours attempting to find out how to get shared libraries (Heisig kanji cards, etc.) from somewhere, anywhere, onto my iPhone in order to use this expensive, and at the moment useless, App.

There is no support. The instructions are vague and unhelpful. They tell me, to get started, I need to put the shared decks I want to use on my AnkiOnline account. How? By exporting them from my hard drive after downloading them *from* Anki? Ive tried that--they show up in a list of shared decks, but not under my decks, hence the app cant see them to download. Exporting a single deck requires packaging it as a zip file and then uploading it via the AnkiOnline website--when it isnt even my deck.

Im baffled. Im genuinely angry. This is not a free or cheap app. Ive had absolutely no trouble using Anki on the PC. Im not a novice PC or iPhone user.

For this amount of money, I want to sync the App to my iphone, and be greeted with a list of shared decks to choose from--exactly as on the desktop client.

With two hours wasted on this, I want my money back.

C. Simons about AnkiMobile Flashcards